1. The staff at reception were courteous and helpful.
2. Did you receive prompt assistance upon your arrival at the admission counter?
3. Did the admission personnel answer all your queries?
4.Did the doctor address all your concerns about your treatment?
5.Are you satisfied with the treatment you received?
6.Were the nurses caring and friendly?
7.Did you receive your prescribed medications on time?
8.Was the purpose and process of the test explained to you in advance?
9.Did you receive your reports on time, and were they communicated to you?
10.How do you rate the hospital cleanliness?
11.Were the washrooms clean and well-maintained?
12.Did the discharge procedures meet your expectations?
13.Were the security staff respectful, attentive, and vigilant?
14.Are you likely to return to this hospital for future care and recommend it to your friends and family?
Out-Patient Service:
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